Pros (+) Good
5 stars
Swissôtel Makkah
Photos of Swissôtel Makkah
Overview
The Mecca Hotels Swissotel Makkah in Makkah, Saudi Arabia boasts an impressive 1,487 guestrooms only about 45 miles from both Taif Airport and King Abdulaziz International Airport. The five-star contemporary hotel is near holy Masjid Al Haraam and overlooks the Ka’aba and the entirety of Masjid. The hotel has a meeting room, several hotels, and a business center for guests to use.
This hotel is only a short walk from the Haram and at the heart of the traditions of the city. The contemporary and fresh guest rooms offer many amenities for guests visiting the Holy City. Rooms come with twin, triple, or king beds and include private bathrooms and flat-screen televisions. There are spacious work desks, ergonomic seats, and prayer mats available in each room along with high-speed wireless Internet. Suites are also available for guests who desire more space.
The Swissotel Makkah includes transportation services along with room service and safe deposit boxes for guests. Housekeeping is provided and there are laundry and medical services on site. Concierge service is available to help guests get around while a business center is perfect for those working in the city. There is also currency exchange at the hotel along with bell staff to make the visit a convenient one.
In-room dining is available to guests at the hotel with both Arabic and Western menu choices. The Al-Ruwad Tea Lounge provides tea and coffee to guests as well as pastries and small sandwiches. Al-Ruwad Restaurant is also on-site and offers both traditional and international cuisine in a space that can fit 2,500.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Privacy Preferences
Amenities at Swissôtel Makkah
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
- Walk-in shower
Dining
- Electric kettle
- Minibar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Coffee shop
- Dining area
- Dining table
General
- Family rooms
- Seating area
- Slippers
- Interconnected room(s) available
- Sofa
- Landmark view
- Telephone
- Carpeted
- Tile/marble floor
- City view
- Storage available
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Bottle of water
- Chapel/shrine
- 24hr front desk
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Disabled Access
- Elevator
- Accessible by elevator
- Hypoallergenic
- Non-feather pillow
- Upper floors accessible by elevator
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
- Drying rack for clothing
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Outdoor
- Garden
Family friendly
- Cribs available
Reviews of Swissôtel Makkah
8.8
Very good
4848 verified ratings
Wonderful
2785
Very good
799
Good
499
Okay
240
Fair
204
Mediocre
102
Poor
219
Summary of reviews
Guests say
Guests frequently mentioned issues with service and cleanliness, with many expressing dissatisfaction regarding the lack of basic amenities and poor room readiness. However, the hotel's location near the holy site was praised, with some guests appreciating the view and the overall atmosphere.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.8 out of 10
525 reviews
9.1 out of 10
13 reviews
All reviews
Cons (-) Peace, mercy and blessings of God Please check your reservation 155828357990 Because he did not enter the system until now
Pros (+) very close to Haram, room size was bigger than most 5 star hotels I have stayed in before, breakfast is good but could have been improved as its neighbouring hotels provide better breakfast in my opinion
Cons (-) nothing
Cons (-) we did not like staff communication, TV was not working.. cold water was not available and we called them to reaper so we lost 45 minutes..room service food should be paid Cash..?? .. no Wi-Fi we have to pay..!! also we have to get card from reception counter only..?? quality of food is very poor and sitting Area is not organized well...!!
Location
King Abdul Aziz Endowment, Mecca 21955
What's nearby
- Abraj Al-Bait Towers147 m
- King Fahad Gate0.4 km
- Kaaba0.5 km
- Well of Zamzam0.5 km
- Sacred Mosque0.6 km
- Jannat al-Mu'alla1.7 km
- Makkah Haramain High Speed Railway Station3.9 km
- Hira Cave5.5 km
- Jabal Al-Nour5.5 km
- Mount Thawr5.8 km
- Makkah Mall6.7 km
- The Kiswa Factory of the Holy Ka'aba7.5 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 10007774
Essential information about Swissôtel Makkah
Low season | August |
|---|---|
High season | March |
Average price (weeknight) | C$ 311 |
Average price (weekend night) | C$ 246 |
When to book a room at Swissôtel Makkah
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.0 |
|---|---|
Distance to downtown | 0.9 km |
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