Staff could have been more helpful.
4 stars
Hilton Pasadena
168 South Los Robles Avenue, Pasadena, CA 91101, United States
Pasadena, CA
See location+1 626 577 1000Photos of Hilton Pasadena
Overview
The Hilton Pasadena hotel is located just minutes from Old Pasadena at the corner of Cordova Boulevard and Los Robles Avenue. The central location puts guests close to popular attractions like the Pasadena Convention Center and the Rose Bowl, with free shuttle service available within a two-mile radius of the hotel. Guests are also within walking distance of plenty of sightseeing, dining, and shopping. This hotel offers a heated outdoor pool and lounge area and LAX is just 45 minutes away.
The Hilton Pasadena hotel offers self-parking in the on-site lot for a daily fee. Valet service is also available for a fee. Pet-friendly accommodations are available at this non-smoking hotel, which offers a fully-equipped fitness center and gym for guest use and a restaurant and bar. Guests can enjoy dining on the open-air patio, at private tables in the dining room, or in the living room area. There is over 30,000 square feet of meeting and event space at this hotel, complete with a Hilton events staff.
There are 296 guests and suites at this hotel, which also has a business center and complimentary WiFi in all areas of the building. The front desk is available 24 hours a day and there is a 24-hour pantry market. Baggage storage is provided by the hotel, which also provides luggage hold services. Room service is available for guests and sightseeing tours can be arranged. All of the guest rooms include flat-screen TVs with cable, a smart desk with an ergonomic chair, coffee and tea facilities, and an mp3 clock radio.
Latest deals for Hilton Pasadena
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Privacy Preferences
Amenities at Hilton Pasadena
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Free toiletries
- Heating
- Air-conditioned
Accessibility and suitability
- Disabled Access
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Telephone
- Privacy curtain
Parking and transportation
- EV charging station
- Parking
- Airport shuttle
- Valet parking
Bathroom
- Shower
- Hairdryer
- Bathrobe
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Spa
- Outdoor pool
Bedroom
- Feather pillow
- Alarm clock
Outdoor
- Balcony
Workspace
- Desk
Things to do
- Gift shop
Health and safety
- Safe
Fitness
- Fitness centre
Reviews of Hilton Pasadena
8.3
Very good
1114 verified ratings
Wonderful
579
Very good
179
Good
127
Okay
77
Fair
64
Mediocre
28
Poor
60
Summary of reviews
Guests say
Guests appreciated the great location, cleanliness, and friendly staff of the hotel. However, many expressed dissatisfaction with the high parking fees, small room sizes, and lack of complimentary amenities like WiFi. Some also mentioned issues with service in the restaurant and the overall value for the price paid.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.3 out of 10
24 reviews
7.4 out of 10
10 reviews
All reviews
Great Hotel , Great service
Cons (-) Basic and parking expensive. Lobby renovated as well as rooms but lacks any character and not consistent with charm of Pasadena. A walk to most areas with not much around the hotel itself to do.
Pros (+) Very clean. Very spacious rooms. I love the comforters and the pillows and all the blankets and sheets. Good size of a mini fridge. I like the coffee provided in the rooms, Coffee Bean! The TVs are clean crisp and powerful in sound and graphics. The water pressure is awesome. The rooms and hallways are pretty quiet and great for relaxing. I also really like the alarm clock/radio/music setup on the...
Cons (-) The valet is $23 per night, but every encounter with them was somewhat of a hassle... for them? The first encounter the employee pretended like he did not hear my husband speaking clearly to him. I do not understand the point of having a service job if you do not want to serve customers or at least acknowledge their presence... the second counter, a different employee of the valet saw us standing ...
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Pros (+) The beds are clean and comfy The staff was great The bell hopes did everything for you with a smile The bar staff understand your drink needs The front desk staff is quick and good
Cons (-) The shower had a clogged drain It was fixed but it was the down side of the trip
Pros (+) Near old town Pasadena and good restaurants
Cons (-) The price was a smudge too much
Cons (-) Needs massive refurbishment. Everything old and tired... Furniture, bed, HVAC, you name it. Parking also was $19/$21 for self/valet... too high.
Pros (+) Fast check in, easy parking, courteous and efficient staff. We arrived, had valet parking ($2 difference between valet and self-serve overnight parking cost). Walked right up to desk with no wait. 3 minutes later I had keys in my hand. Room was clean and adequately appointed. In the morning my receipt was waiting for me and a call just before I left my room had my car waiting by the time I was in ...
Cons (-) Complete lack of jet packs and flying cars but I've yet to find a hotel with an adequate supply of them.
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Pros (+) Location was decent. Food in the bar was pretty good.
Cons (-) The rooms were super outdated and old. Paid for an upgraded room and the bathroom was the size of a very small cabinet. No outlet covers in our room just exposed plugs.
Pros (+) Room was clean and bed was super comfortable
Cons (-) Tub was leaking and it didn't drain well so there was always a collection of water
Location
168 South Los Robles Avenue, Pasadena, CA 91101
What's nearby
- Hilton Pasadena47 m
- Pasadena Visitors Center287 m
- Paseo Colorado0.4 km
- Pasadena Playhouse0.5 km
- USC Pacific Asia Museum0.5 km
- Pasadena Museum of California Art0.5 km
- Pasadena City Hall0.6 km
- Fuller Theological Seminary0.6 km
- Scottish Rite Cathedral0.7 km
- Old Pasadena0.9 km
- California Institute of Technology1.6 km
- Norton Simon Museum1.7 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Pasadena
Low season | May |
|---|---|
High season | July |
Average price (weeknight) | C$ 243 |
Average price (weekend night) | C$ 986 |
When to book a room at Hilton Pasadena
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in PasadenaGood to know
Value for money | 7.6 |
|---|---|
Distance to downtown | 0.7 km |
Nearest Airport | Burbank Bob Hope |
Distance to airport | 21.0 km |
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